How To Streamline Your Operations While Maintaining A Great Consumer Experience-OPEN MINDS Announces September 24 Executive Web Forum

(*24*)GETTYSBURG, Pa., Sept. 21, 2020 /PRNewswire/ — On September 24 at 1:00 pm EDTOPEN MINDS will host the chief net discussion board, Process Reengineering – How To Streamline Your Operations While Maintaining A Great Consumer Experience, for executives of well being and human service organizations. Led by OPEN MINDS Senior Associate Sharon Hicks, the online discussion board will take a deep dive right into a mannequin for analysis and enchancment of processes related to service supply.

“You can have great staff and a great infrastructure, but without great business process management, you still won’t perform the way you need to,” mentioned OPEN MINDS Chief Executive Officer Monica E. Oss. “This is a key management discipline, but business operations are getting more complicated thanks to remote workers and distance operations. The benefits of standardized and rigorously developed processes are essential to meeting customers’ increasingly higher performance expectations.”

In the online discussion board, Ms. Hicks will look at the very best practices for standardized workflows that make processes each extra environment friendly and simpler. Executive attendees will study:

  • A course of enchancment mannequin that can be utilized in well being care supply
  • Why “perfect” is the enemy of enchancment
  • How to empower workers to resolve one-off issues on their very own

The September 24 government net discussion board—unique to Elite members of the OPEN MINDS Circle—is obtainable as a part of a weekly sequence designed to assist government groups navigate the enterprise, organizational, operational, and tradition adjustments of a market in turbulence throughout (and after) the COVID-19 disaster. Each 60-minute briefing outlines a field-tested method for recovering from the disaster and creating a plan for organizational sustainability. OPEN MINDS specialists are on the road to reply questions and supply observe up non-public Quick Consults for members.

For extra data on this system, or media inquiries, contact Meena Dayak, Executive Vice President, Market Intelligence, OPEN MINDS, at 717-334-1329 or [email protected].

 is an award-winning data supply, government schooling supplier, and enterprise options agency specializing in well being and human providers for folks with power circumstances and sophisticated help wants. For thirty years, we have helped organizations implement the transformational enterprise practices they want to reach an evolving market with new reimbursement, competitors, insurance policies, and laws. Learn extra at


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